Payment policy

Payment Policy

Last updated: 05-08-2025

At Navoura, we aim to offer a secure, smooth, and transparent payment experience. Below you'll find all relevant information regarding accepted payment methods, transaction processing, and payment security.

Accepted Payment Methods

We currently accept the following payment options:

  • Credit & Debit Cards: Visa, MasterCard, and American Express

  • Google Pay

  • Apple Pay

  • Shop Pay

Payment Security

The security of your payments is our top priority. We use industry-standard encryption technologies to ensure your personal and financial information is fully protected during all transactions.

Payment Processing

  • Payments are processed at the time of purchase.

  • Once your payment is successfully confirmed, you will receive a confirmation email with your order details.

Currency

All payments on our site are processed in CAD (Canadian Dollars) unless otherwise stated at checkout.

Failed Transactions

If your payment is declined or fails to go through:

  1. Please check that your card or digital wallet details are correct.

  2. Contact your bank or payment provider for more information.

  3. If the issue persists, feel free to contact our customer service team for assistance.

Refunds & Disputes

For information regarding refunds, cancellations, or disputes, please refer to our Refund Policy.

Contact Us

If you have any questions or concerns, please consult our FAQ page or contact us directly.

Navoura | navoura.com
Email: support@navoura.com
Phone: +31 6 45468954
Address: Jacob Israël de Haanstraat 182, 1508 VG Zaandam, North Holland, Netherlands

Company Name: DK Sell
Chamber of Commerce (KVK) Registration: 87805030
VAT Number: NL004481879B30

Opening Hours:
Mon–Fri: 9:00 AM – 5:00 PM