We offer multiple payment methods to make your shopping experience as convenient and secure as possible. Currently, Navoura accepts the following payment options:

Credit and Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, and American Express.

Mobile Payment Services: Depending on your location, we may also accept mobile payment services such as Apple Pay, Shop Pay, and Google Pay.

Please note that the availability of payment methods may vary based on your location and the products you're purchasing.

If you have any questions about payment options or need assistance with your transaction, feel free to contact our customer service team.

Yes, your payment information is completely secure. We use industry-standard encryption technologies and secure payment gateways to protect your financial data. All transactions are processed safely, and we do not store your payment details on our servers.

If you have any additional concerns or questions about payment security, feel free to reach out to our support team.

We totally understand we change our minds too! You can cancel your order within 12 hours of placing it.

If the item isn’t quite right, don’t worry you can always exchange it for a style you love or return it for a refund.

We offer free shipping on all orders no minimum purchase required, no hidden conditions. It’s simply free!

We always strive to deliver your order using the best carrier and service available for your country. All information regarding delivery times and shipping rates by country can be found on our Shipping Policy page.

Your order will be processed within 1 to 3 business days, and the estimated delivery time is 5 to 7 business days.

We offer a 30-day return period, during which you may return your order without providing a reason. The 30 days begin on the day you receive your package. Please note that the return shipment must be sent within this 30-day window.

Return Conditions

All returned items must be unworn, in perfect condition, and with all original tags still attached.

Please note that shipping fees are non-refundable.

Returning an item is easy! Here’s what to do:

1. Within 30 days of receiving your order, send an email to support@navoura.com to let us know which item(s) you’d like to exchange or return.
2. Our team will quickly provide you with detailed return instructions.
3. Follow the provided steps to complete the return process.

Once you've returned your items to us, you can expect your refund within 14 days from the date the items arrive at our warehouse.

You can track the progress of your return using the tracking number provided by your chosen shipping carrier, which will show the delivery date to our warehouse. The 14-day processing period begins from that moment. Once the refund has been issued, you’ll receive a confirmation notification.

Please note it may take up to three business days for the refund to appear in your bank account.

If you haven’t received your refund after this period, feel free to contact us via our Contact page.